How to Buy Genuine Hyperice in India: Warranty, Authorised Sellers and 5 Checks

Hyperice recovery tools like the Hypervolt massage gun, Normatec compression boots and Venom heat wraps are a real investment, so it pays to make sure the one you buy in India is genuine and properly covered by warranty. This guide explains what an authorised Hyperice reseller is, what the official warranty covers, and the simple checks to do before you pay.

Why buying genuine Hyperice matters

A genuine Hyperice device comes with the manufacturer's 1-year limited warranty, proper chargers and attachments, and support if something goes wrong. When you buy from an unknown seller, you may not be able to claim that warranty at all, because Hyperice asks for a dated proof of purchase before it will repair or replace a product. Without it, a fault in month three becomes your problem.

What is an authorised Hyperice reseller?

An authorised reseller sells Hyperice products through official supply, so the device you receive is the real thing and your warranty claim has somewhere to go. In India, Recovery gear (recoverygear.in) is an authorised Hyperice reseller, and you can also try Hyperice in person at partner stores listed on our authorised reseller page, including Heilsa in Bengaluru and Negative Split in Secunderabad.

What the Hyperice warranty in India covers

All Hyperice products sold through Recovery gear carry a 1-year limited manufacturer warranty. If the product fails within a year of purchase because of a defect in material or workmanship, Hyperice will repair or replace it, or the faulty part, free of charge.

Covered

• Device malfunctions, for example a Hypervolt, Normatec or Venom that stops working because of an internal fault.
• Manufacturing defects that show up under normal use.

Not covered

• Physical damage such as cracks or breaks from drops or misuse.
• Water damage. Hyperice products are not waterproof.
• Normal wear and tear, including gradual battery ageing and cosmetic scratches.
• Units repaired by someone unauthorised, or used against Hyperice's care instructions.
• Claims without a dated proof of purchase.

The full terms are on our warranty information page. To make a claim, call +91 84488 66514 with your order details and a short description of the problem.

Five checks before you buy Hyperice in India

1. Check who is selling. Buy from an authorised reseller or partner store rather than an anonymous listing or a social media seller.
2. Ask for a proper invoice. A dated invoice in your name is your proof of purchase, and the warranty depends on it.
3. Confirm the warranty in writing. A genuine seller will tell you exactly how long the warranty is and how to claim it.
4. Be wary of prices that look too good. A deep discount from an unknown seller is a reason to ask more questions, not to rush.
5. Check the box contents. Compare what arrives with the "What's in the box" list on the product page, such as the attachments, case and charger.

How Recovery gear makes it simple

• 100% genuine Hyperice from an authorised reseller.
• Free shipping across India.
• Cash on delivery and no-cost EMI available.
• Support from real people on +91 84488 66514 or Hypericeindia@gmail.com.

Browse the full range in Shop all, or go straight to Hypervolt massage guns and Normatec air compression.

FAQs about buying Hyperice in India

Is Recovery gear an authorised Hyperice reseller?

Yes. Recovery gear (recoverygear.in) is an authorised Hyperice reseller in India, and every product we sell is genuine.

How long is the Hyperice warranty in India?

Hyperice products carry a 1-year limited manufacturer warranty from the date of purchase, covering defects in material or workmanship.

Does the warranty cover water damage or a dropped device?

No. Physical damage, water damage and normal wear and tear are not covered.

What do I need to make a warranty claim?

Your dated proof of purchase and order details. Call +91 84488 66514 and describe the problem.

Can I see Hyperice products in a store in India?

Yes. Our authorised reseller page lists partner stores, including Heilsa in Bengaluru and Negative Split in Secunderabad.

Can I pay cash on delivery or use EMI?

Yes. Recovery gear offers cash on delivery and no-cost EMI, with free shipping across India.